FAQ

Where are your POD products produced and shipped from?+
Each product page states the production origin that applies to that item. The current range is produced and shipped from U.S. facilities, including Eastern U.S. direct shipping, the Houston TX3 factory, the Florida FL factory and LVFactory. We only label an origin where the quotation confirms it for that product.
Can I order just one piece, or is there a minimum order quantity?+
Yes. The price list starts at a quantity of 1, so you can order a single piece to test a design before committing to a larger run. Unit cost is highest at the 1-piece tier and steps down at 10, 30 and 100 pieces.
What design file format and resolution do you need?+
Send a flattened artwork file at 300 dpi or above, sized to the print area you intend to use, with any text kept inside a safe margin. Submit it through the inquiry form or by email together with the quantity and delivery country. If you only have a low-resolution mock-up, send it and note the intended print area; we will confirm the final file requirements before production.
How are pricing and shipping calculated?+
Each product page lists the unit price at the 1, 10, 30 and 100 piece tiers. Shipping cost depends on destination, parcel weight and the shipping method you choose, so it is quoted separately once the delivery address and quantity are confirmed. Final pricing and shipping are confirmed after you submit your requirement; this site does not process payment.
How long does production and dispatch take?+
Production and dispatch are handled in 1-3 business days after artwork and quantity are confirmed. Transit time after dispatch depends on the destination and the carrier service you select.
What can I customize on each product?+
Printing is applied from your artwork, so the design itself is fully customizable within the print area stated on each product page. The physical format, material and size of each product are fixed as listed in its specification table. Tell us the product, size and quantity you need and we will confirm what is possible.
How do I start an order?+
Send your artwork file, the quantity you need and the delivery country through the inquiry form or by email. We confirm printability, unit price and dispatch timing before production begins.